Terms of use
The service
This maintenance system is operated by Dinis Coelho Lda. to plan, carry out and document the maintenance of the properties and systems it looks after, and to let its clients report faults and follow the work done. These terms apply to everyone who signs in or uses its public pages (such as the QR request form).
Accounts
Accounts are created by Dinis Coelho Lda. or by invitation. Keep your password to yourself and tell us straight away if you think someone else has used your account. We may suspend or close accounts that are misused or no longer needed, for example when a contract or employment ends.
Acceptable use
Use the system only for its purpose: maintenance requests, work orders and related communication. Do not try to reach data you were not given access to, interfere with its operation or security, upload unlawful content or malware, or use it to send unsolicited messages.
Your content
Requests, photos, comments, signatures and other content you add stay yours; you allow Dinis Coelho Lda. to store and use them to provide and document the service. Make sure you may share what you upload (for example, photos of other people's property). Access codes and device credentials are confidential and must not be passed on.
Personal data
Personal data is handled as described in the privacy notice of Dinis Coelho Lda..
Privacy noticeAvailability and liability
We aim to keep the system available and its data backed up, but it is provided as is and may be interrupted for maintenance or by events outside our control. The maintenance services themselves are governed by the agreement between Dinis Coelho Lda. and each client; to the extent the law allows, Dinis Coelho Lda. is not liable for indirect losses arising from the use of, or the inability to use, the system.
Changes, law and contact
We may update these terms; the current version is always on this page, and continuing to use the system means accepting it. These terms are governed by Portuguese law. Questions: geral@diniscoelho.pt · +351 227 329 037.